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Senior Interaction Designer

As a Senior Interaction Designer at Neptune, youll be making sure that our product meets expectations of our users (engineers). We need a person who understands how engineers interact with SaaS services (that come with RESTful API, Python library and CLI) and can design such products accordingly. We are looking for a self-driven, hands-on, proactive, and high-energy person who isnt afraid to take responsibility for the outcome. Youll have a lot of independence and space to test your creative ideas.

In this role, you will:

  • Participate in product development, designing UX of the new features from user journey to detailed design of each step/channel
  • Define, monitor and drive improvements to the holistic UX strategy of the product
  • Research users needs about platform usability;
  • Act as a users advocate during the product development process;
  • Closely cooperate with development team during features implementation;
  • Carry out expert evaluations of existing service;
  • Design information architecture and user journeys on the platform;

You need to have:

  • Experience with products targeted to engineers/developers, in particular with interaction channels like API, documentation, intercom, tutorials and onboarding email campaigns;
  • At least 5 years of professional experience in the the UX/interaction design of web-based products;
  • At least 1 year of experience with SaaS product and SaaS optimization of conversion metrics;
  • Experience in conducting user interviews.
  • Practical understanding of front-end technologies, design systems and data models to clearly communicate with engineers
  • Experience with prototyping tools (e.g. Figma, Adobe XD, Invision, Balsamiq, paper prototypes) and techniques;
  • Proficiency in English – written and spoken.

It will be nice if you also have:

  • Ability to write a simple Python script and SQL queries to collect quantitative data;
  • Practical experience in creating high-fidelity prototypes using Figma, Sketch or other tools;
  • Ability to conduct individual user interviews and participate in or conduct focus groups;

We offer you:

  • Flat structure and startup atmosphere;
  • The thrill of building a world-class product for some of the smartest people on earth;
  • Friendly working environment and a lot of autonomy;
  • Opportunity to learn, experiment with ideas, and grow;
  • Competitive base salary and opportunity to participate in the Employee Stock Option Plan;
  • Flexible working hours and fully remote work if you want;
  • Multisport card, medical care and free lunch at the office.

About us

We are a VC-funded, quite an extraordinary startup on the European scene. Why? Because we have an ambitious goal to become a key component of the Machine Learning Operations stack, similar to what GitHub is for software engineers. Currently, we are a team of 26 (and growing). You can take a look at our friendly faces and investors here.

 

Apply now